| Frequently
Asked Questions
Click any of the questions below.
How much does Med Mall Online
charge for shipping?
How do I know Med Mall Online received my order?
Once my order is received when will it ship?
How will my order be shipped?
Who do I contact if I have questions about
my order?
Does Med Mall Online file for insurance coverage
on the products I order?
How
much does Med Mall Online charge for shipping?
FREE SHIPPING in the Continental US: On
orders over $249 (on all orders below $249 regular FedEx shipping
charges apply. Actual charges may not be available until after FedEx
has weighed and shipped products). Overnight shipping is normally
available at an extra charge. Orders being shipped outside
the Continental United States are subject to current shipping rates
and should be placed by calling 1-800-593-5556.
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How
do I know Med Mall Online received my order?
All orders that are placed in our online store
are immediately sent to our personnel. Once we receive the
order we will e-mail an order confirmation to you.
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Once
my order is received when will it ship?
Please allow up to one business week to receive
your order. If we anticipate any delay in your shipment we
will contact you to let you know.
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How
will my order be shipped?
Orders placed in our online store are shipped
via UPS Ground. If you would prefer to have your order shipped by
any other means please let us know. We would be happy to accommodate
you (additional shipping charges may apply).
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Who
do I contact if I have questions about my order?
You can click on the 'Assistance Now' icon for a
live representative, available Mon - Fri 9am - 5pm EST, you can
e-mail us at: info@medmallonline.com,
or give us a call. (800) 593-5556 (same hours as live support).
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Does
Med Mall Online file for insurance coverage on the products I order?
Many of the products listed on
our site are payable by your insurance company. Our staff
can get you a refund on all or part of your purchase (depending
on your carrier). Call us for details.
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